Cardiology - Lakeland Regional Health
Cardiology • Lakeland, FL
Ratings by platform
- Birdeye (Lakeland Regional Health Medical Center): 2.6/5 stars (1,354 reviews)
- Birdeye (Cardiac Rehabilitation): 3.5/5 stars (95 reviews)
- Healthgrades (Dr. Joel Fernandez): 4.4/5 stars (20 reviews)
- Healthgrades (Dr. Sami Baddoura): 4.1/5 stars (8 reviews)
- Healthgrades (Dr. Joseph Massaro): 3.0/5 stars (6 reviews)
What patients say
Patients praise
- patients frequently praise the clinical expertise and skill of cardiologists and surgeons
- positive outcomes reported for specialized procedures such as TAVR and cardiac interventions
- some staff members and nurses are highlighted for being compassionate, patient, and kind
- some patients appreciate the clear communication and professional care provided by specific doctors
Common complaints
- reports of long wait times for appointments and procedures
- complaints regarding administrative disorganization and check-in processes
- some patients have described specific physicians as rude, dismissive, or lacking in professional communication skills
- dissatisfaction with hospital food and communication between nursing and clinical staff
In patients' words
"Dr. Medina and Dr. Khanna are just top-notch. Absolutely phenomenal. I’m here today because of them."
— Patient Story, Lakeland Regional Health"He’s always been caring, professional, a clear communicator and he provided excellent recommendations and care. He is never in a hurry and ensures your issues are addressed."
— Healthgrades Review for Dr. Joel Fernandez"He’s incredibly rude and dismissive and two is the staff that I’ve had both times with him though the main buildings front desk staff is great"
— Healthgrades Review for Dr. Joseph Massaro"They can't even give me an estimate on when it will be done. It's noon already."
— Birdeye Review for Lakeland Regional Health Medical CenterMore clinics in Lakeland
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