Premier Heart and Vascular Center
Cardiology • Lakeland, FL
What patients say
Patients praise
- High level of clinical competence and life-saving care
- Effective communication of complex conditions and treatment plans
- Professional and compassionate bedside manner for many physicians
- Thoroughness in diagnostics and follow-up care
Common complaints
- Poor office communication, specifically difficulty in obtaining test results or clearing appointments
- Staff turnover and perceived lack of staff professionalism or friendliness
- Billing transparency issues and unexpected medical costs
- Perceived lack of attentiveness or dismissal of patient concerns during appointments
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