Lake Wales - Optum - WellMed
Primary Care • Lake Wales, FL
What patients say
Patients praise
- Providers are described as knowledgeable and caring
- Providers reported to actively listen to patient concerns
Common complaints
- Poor customer service
- Difficulty with administrative tasks like mailing lists
- Reports of perceived poor treatment of patients
- Concerns regarding insurance and billing transparency
In patients' words
"Very caring for my needs and he listen and make recommendations necessary."
— WellMed Patient Review for Dr. Sukumar Mathan"He's knowledgeable"
— WellMed Patient Review for Kenley Pierre-Louis, NPMore clinics in Lake Wales
Primary Care - Formerly Lake Wales Medical Center - Advent Health
Patients praise: Staff described as kind, caring, and respectful in certain experiences · Some patients report prompt and efficient care and medication administration.
IMA of Lake Wales
Patients praise: physicians described as compassionate, knowledgeable, and thorough · staff noted as friendly, accommodating, and professional.
AdventHealth Medical Group Urology at Lake Wales
Patients praise: Professional and caring medical staff · Effective treatment and surgery results.
Central Florida Urology Institute
Patients praise: Doctors perceived as attentive and professional · Patients report good communication (explaining diagnoses/questions).
Central Florida Pediatric Associates
Patients praise: friendly and professional staff · thorough examinations.
Winter Haven Obstetrics & Gynecology
Patients praise: High levels of patient satisfaction with clinical care, particularly regarding Dr. James Booker and other staff members · Positive experiences with bedside manner and surgical outcomes.
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