Primary Care - Formerly Lake Wales Medical Center - Advent Health
Primary Care • Lake Wales, FL
Ratings by platform
- Aggregated online reviews: 3.9/5 (1,069)
- Vivian Health: 3.8/5 (6)
- Healthgrades: 65% (recommendation rate) (Not explicitly provided)
What patients say
Patients praise
- Staff described as kind, caring, and respectful in certain experiences
- Some patients report prompt and efficient care and medication administration
- Professional and attentive communication from specific doctors and nurses
Common complaints
- Reports of unprofessional staff behavior or rudeness in the ER and on wards
- Concerns about patient care and treatment decisions regarding family members
- Complaints regarding quietness of the hospital environment at night
- Issues with patient transition and discharge communication
In patients' words
"From start to finish, everyone stayed consistently in contact with me and treated my dad with so much kindness, love and respect."
— Online aggregated review"This is by far the worse Hospital Ive ever seen, they force my mothers death in on the 3rd floor because they didnt want to deal with her."
— Yelp review"The Assistant Nurse Manager Ytshita was incredibly rude and unconcerned with the quality of care. She had the audacity to step up and yell at me in the ER."
— Online aggregated reviewMore clinics in Lake Wales
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