Primary Care - Formerly Lake Wales Medical Center - Advent Health
Primary Care • Lake Wales, FL
Ratings by platform
- Aggregated online reviews: 3.9/5 (1,069 reviews)
- Vivian Health: 3.8/5 (6 reviews)
- Healthgrades
What patients say
Patients praise
- Staff described as kind, caring, and respectful in certain experiences
- Some patients report prompt and efficient care and medication administration
- Professional and attentive communication from specific doctors and nurses
Common complaints
- Reports of unprofessional staff behavior or rudeness in the ER and on wards
- Concerns about patient care and treatment decisions regarding family members
- Complaints regarding quietness of the hospital environment at night
- Issues with patient transition and discharge communication
In patients' words
"From start to finish, everyone stayed consistently in contact with me and treated my dad with so much kindness, love and respect."
— Online aggregated review"This is by far the worse Hospital Ive ever seen, they force my mothers death in on the 3rd floor because they didnt want to deal with her."
— Yelp review"The Assistant Nurse Manager Ytshita was incredibly rude and unconcerned with the quality of care. She had the audacity to step up and yell at me in the ER."
— Online aggregated reviewMore clinics in Lake Wales
IMA of Lake Wales
Patients praise: physicians described as compassionate, knowledgeable, and thorough · staff noted as friendly, accommodating, and professional.
AdventHealth Medical Group Urology at Lake Wales
Patients praise: Professional and caring medical staff · Effective treatment and surgery results.
Central Florida Urology Institute
Patients praise: Doctors perceived as attentive and professional · Patients report good communication (explaining diagnoses/questions).
Central Florida Pediatric Associates
Patients praise: friendly and professional staff · thorough examinations.
Winter Haven Obstetrics & Gynecology
Patients praise: High levels of patient satisfaction with clinical care, particularly regarding Dr. James Booker and other staff members · Positive experiences with bedside manner and surgical outcomes.
Dr. Ayman Daouk
Patients praise: knowledgeable physicians · friendly and helpful staff.
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