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Adirondack Health - Adirondack Medical Health Centers

Sports MedicineLake Placid, NY

★★★★★5.0/5560 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4/5 stars (28 reviews)
  • Momentary (CMS HCAHPS Data): 5/5 stars (532 surveys)

What patients say

Patients praise

  • high overall patient satisfaction and recommendation rates
  • strong nurse and doctor communication compared to national averages
  • cleanliness of facilities
  • effective emergency care and responsiveness

Common complaints

  • reports of unprofessionalism and poor staff communication
  • concerns regarding management and emergency department operations
  • occasional negative experiences with medical diagnostic thoroughness

In patients' words

"The staff is the absolute best, caring, extremely efficient, knowledgable and capable."

John and Mary Peria, Adirondack Daily Enterprise

"The guy they have as the front desk receptionist at the main entrance is about as unprofessional as they come.."

Birdeye Reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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