Adirondack Medical Center- Lake Placid Site
Mental Health • Lake Placid, NY
Ratings by platform
- CMS HCAHPS / Momentary Labs: 5 out of 5 stars (based on HCAHPS surveys) (532 surveys completed)
- Birdeye (Aggregate): 4 out of 5 stars (28 reviews)
- Vitals: 4.2 out of 5 stars (Not explicitly stated (Group Practice))
What patients say
Patients praise
- high patient satisfaction ratings in standardized surveys
- praised for dedicated doctors, nurses, and staff in some specialties like bariatrics
- strong communication from medical staff reported by many patients
- good cleanliness ratings reported in standardized surveys
Common complaints
- reports of unprofessional or rude staff behavior
- concerns regarding emergency department management and wait times
- perceived incompetence or lack of clarity regarding diagnoses
In patients' words
"The guy they have as the front desk receptionist at the main entrance is about as unprofessional as they come.."
— Birdeye review (AMC)"The Dr.s, nurses and staff at Adirondack Medical Center are amazing. They are dedicated to their patients needs."
— ObesityHelp review (AMC)"I wish I could give zero stars. My mother went here and she was told by the nurse practitioner that she saw that they didn't know what was wrong with her."
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