Orthopaedics - Adirondack Health
Orthopedics • Lake Placid, NY
Ratings by platform
- Healthgrades (Dr. Eugene Byrne, MD): 4.8/5 based on 14 reviews (14 reviews)
- Vitals (Dr. Daniel Bullock, MD): 3.5/5 average rating (11 ratings; 8 written reviews shown)
- US News (Dr. Daniel P. Bullock): 4/5 patient rating (48 reviews (ratings total))
- US News (Dr. William J. Smith): 4/5 overall patient experience rating (41 ratings total)
- US News (Orthopedic Surgeons at Adirondack Medical Center): Patient Experience ratings shown by surgeon list (e.g., 4.5/5, 5/5, 4.1/5, 4.4/59 per listing) (Multiple surgeons listed with varying review counts (e.g., 555, 560, 566, 59))
- Birdeye (Adirondack Medical Center): 4.02/5 (28 reviews)
What patients say
Patients praise
- High ratings for specific orthopedic surgeons (e.g., 4.8/5 for Dr. Eugene Byrne; 4/5 for Dr. Daniel P. Bullock and Dr. William J. Smith on US News)
- Patients describe positive qualities such as expertise, compassion, thorough explanations, responsiveness, and accessibility (summarized by US News)
- Patient reviews on Healthgrades for Dr. Byrne include praise such as being “honest, caring & highly skilled” and recommending the provider
Common complaints
- Negative patient complaint on Yelp about Adirondack Health care (difficulty figuring out mother’s condition; review requests “zero stars”)
- Some negative sentiment in Birdeye reviews about ED management/unprofessional staff and potential unsafe/incompetent care (not specific to orthopedics but relates to Adirondack Medical Center patient experiences)
In patients' words
"“Dr. Byrne is the gold standard for Orthopedic Surgery. Honest, Caring & Highly Skilled.”"
— Healthgrades review excerpt for Dr. Eugene Byrne"“We’ve published patient experience ratings... Patients consistently praise this provider for their expertise, compassion, and commitment to patient care... willingness to go above and beyond to ensure patient satisfaction.”"
— US News summary for Dr. Daniel P. Bullock"“I wish I could give zero stars. My mother went here and she was told by the nurse practitioner that she saw that they didn't know what was wrong with her.”"
— Yelp review for Adirondack Health (Lake Placid)"“The front desk receptionist... is about as unprofessional as they come...” and “...Emergency department is so poorly managed... can actually be dangerous and unsafe.”"
— Birdeye review excerpt for Adirondack Medical CenterMore clinics in Lake Placid
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