Oral Surgery Lake Placid NY, Oral Surgeon
Dentistry • Lake Placid, NY
Ratings by platform
- Birdeye: 3.9 out of 5 stars (15 reviews)
- Birdeye (Dr. Beth Brunner specific profile): 5 out of 5 stars (4 reviews)
What patients say
Patients praise
- Professional and efficient surgical care
- Helpful and friendly staff in many interactions
- Ability to accommodate urgent appointments and quick turnarounds for consultations
- High level of comfort provided to patients with dental anxiety
Common complaints
- Billing issues and disputes regarding insurance coverage and collections
- Reports of inadequate pain management or numbing during procedures
- Complaints regarding office communication and responsiveness
In patients' words
"I have had nothing but terrible experiences with dentists. But Dr. Brunner & the staff were absolutely amazing including the receptionists! Everyone was so incredibly kind & patient. They allowed me to take breaks when needed & walked me through everything!"
— Birdeye review"My daughter had 2 teeth removed and she was the worst ever!!! Not numbed properly practically laughed at when crying as they discussed their kids baseball games!!!refused to stop when told. Nothing for pain still in tears at 7pm tonight from 11am appt...disgraceful!!!"
— A-Better-Place review"Very unhappy with their business practices. Very unethical billing to insurance company when they are NOT in network. Billed for total ex ray that was not needed to pull one 1 tooth."
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