Lakeside Orthopedic Institute | Lake Havasu
Pain Medicine • Lake Havasu City, AZ
Ratings by platform
- Birdeye: 3.5 out of 5 stars (based on 155 reviews) (155 reviews)
What patients say
Patients praise
- Knowledgeable and skilled surgeons
- Compassionate and thorough bedside manner from specific doctors
- Friendly and kind support staff (e.g., cast removal tech, front desk)
- Positive surgical and physical therapy outcomes
Common complaints
- Difficulty reaching the office via phone
- Challenges with billing and refunds
- Delays in physical therapy scheduling or services
In patients' words
"Dr. Heiner is Fantastic. Thorough and compassionate as well as REAL. After ankle sx f/u he did his ACL reconstruction and AGAIN Fantastic."
— Birdeye review"I have been waiting over two months for a refund check. I was double billed for my portion of an MRI that I had done in March. I have tried numerous times to call the billing department and have yet to get through or have anyone call me back."
— WebMD review"I was treated for a broken ankle by Dr Anderson. He was 5 star did a great job. But the Office operation mostly AI stunk. I tried 3 times on different days to ..."
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