Doctor Lakeside Heart & Vascular Center Lake Havasu City, AZ
Cardiology • Lake Havasu City, AZ
Ratings by platform
- Birdeye/Google: 2.5 out of 5 stars (22 reviews (Birdeye/Google aggregated))
- Yelp: 2.5 out of 5 stars (13 reviews)
What patients say
Patients praise
- Some patients report excellent experiences with specific physicians, particularly Dr. Atassi
- Positive feedback regarding the efficiency and kindness of clinical staff (nurses/assistants) during in-person visits
Common complaints
- Difficulties scheduling appointments and long wait times on the phone
- Unprofessional or rude administrative/front office staff
- Frustrations with office communication, including reliance on faxing vs digital methods
- Reports of poor follow-up on ordered tests or medical procedures
- Allegations regarding management reactions to negative online reviews
In patients' words
"Dr. Atassi is fantastic. Also, his front office was well staffed and they were all professional and polite. His nurse who saw me initially was positive an energetic and efficient."
— Yelp review (2024)"Administrative staff can be very rude. Since they are the face of the practice both on the phone and at location, I would suggest some in depth coaching of manners and understanding of geriatric needs."
— WebMD review (2023)"omg its 2025- why cant i use email to send my ekg and blood pressure data? BECAUSE you only use FAX??? come on! Even just to get an appoinment confirmation from you requires i go through MYCHART which is another level of pain in the butt."
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