Northwestern Medicine Audiology Lake Forest
Audiology • Lake Forest, IL
Ratings by platform
- Northwestern Medicine Website: 5.0/5.0 (1,118 ratings) for Dr. Laura C. Spinelli (88 reviews)
- Northwestern Medicine Website: 4.9/5.0 (535 ratings) for Dr. Devan Keesling (Not explicitly stated as review count, 535 ratings total)
- Healthy Hearing: 5.0/5.0 (4 reviews)
- Healthgrades: 5.0/5.0 (5 reviews)
What patients say
Patients praise
- Professional and knowledgeable care
- Compassionate and attentive service
- Effective communication and explanation of procedures
- Friendly and pleasant staff
- Helpful, no-pressure approach to audiology needs
Common complaints
- No significant negative themes or complaints found in available public reviews
In patients' words
"I was delighted with the service I got. I liked how pleasant they were, how they didn't try to sell me anything that I didn't want. I have been going to them for years and they have continually improved my hearing. I've had no complaints whatsoever about them."
— Healthy Hearing (Patient Review)"Dr. Laura C. Spinelli is outstanding _ professional, compassionate, and truly attentive to her patients' needs. She takes the time to explain things clearly, listens with care, and makes you feel completely at ease."
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