Northwestern Medicine Orthopaedics Lake Forest
Orthopaedics • Lake Forest, IL
Ratings by platform
- Northwestern Medicine (Dr. David W. Fitz): 4.8/5.0 (153 ratings) (62 reviews)
- WebMD (Dr. Mark Neault): 4.5/5.0 (49 ratings) (1 review)
- U.S. News & World Report (Hospital orthopaedics aggregate): 5.0/5.0 (507 reviews (hospital-level))
What patients say
Patients praise
- High quality of surgical care and skill sets
- Physicians are generally described as attentive, thorough, and good listeners
- Modern and well-maintained facilities
- Courteous administrative and support staff in orthopaedic departments
- Clear explanations of conditions and surgical procedures provided by doctors
Common complaints
- Issues with bedside manner of some nursing staff
- Long wait times in certain urgent care or ER settings
- Perceived lack of thoroughness in diagnostic investigations in some emergency cases
- Concerns regarding communication with patient services staff
In patients' words
"He is very thorough, answered all questions before and after procedures. He is extremely easy to speak with and makes you feel comfortable."
— Patient review for Dr. David W. Fitz"Excellent Doctor I am very pleased with the care I'm getting, he's thorough, I was nervous about my surgery and he put me at ease, answered my questions and was genuinely caring."
— Patient review for Dr. Mark Neault"I had a procedure on Saturday. Sharon, the nurse... appeared indifferent to my pain and was slow to respond to calls or check in. While my doctor was excellent, Sharon’s care was unacceptable..."
— Patient review for Northwestern Medicine Lake Forest Hospital (general)More clinics in Lake Forest
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