DUET/Lake Forest Hearing | Health Care
Audiology • Lake Forest, IL
Ratings by platform
- Birdeye (for Northwestern Medicine Lake Forest Hospital): 2.7 out of 5 stars (565 reviews) (565 reviews)
- Chicago Consumers' Checkbook (for Lake Forest Hearing Professionals): 58% superior overall rating (14 ratings)
- Healthy Hearing (for Northwestern Medicine Audiology - Lake Forest): 5 out of 5 stars (4 reviews)
What patients say
Patients praise
- professional and compassionate care at specialized hearing clinics
- clear and detailed explanations of procedures and hearing health strategies
- satisfaction with hearing product fittings and improved quality of life
- high patient recommendation rates for the main hospital in general surveys
Common complaints
- long wait times for appointments and medical services
- perceived lack of bedside manner or dismissive behavior by some providers
- difficulties with patient services or communication in hospital settings
In patients' words
"Customers frequently commend the attentiveness of the entire team, from the front desk staff to the audiologists, ensuring a seamless experience from initial consultation to hearing aid fitting."
— Wheree review summary for Lake Forest Hearing Professionals"I have never encountered a doctor who was as arrogant and dismissive as this provider. ... I sought out a more definitive diagnosis after being hospitalized 3 times..."
— Birdeye user review for Northwestern Medicine Lake Forest HospitalMore clinics in Lake Forest
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