Urgent Care & Express Care Clinics
Hospital / Acute Care • Lake City, FL
Ratings by platform
- Birdeye (Baya Urgent Care): 4.6/5 stars (790 reviews)
- Birdeye (Mercy Medical Urgent Care): 4.8/5 stars (473 reviews)
- ComplaintsBoard (Express Care Urgent Care Centers): 2.0/5 stars (10 reviews)
What patients say
Patients praise
- Compassionate, dedicated, and friendly staff and providers
- Efficient, quick, and convenient service, especially when primary doctors are unavailable
- Helpful and knowledgeable medical personnel who take time to listen to patients
- Reasonable pricing for certain services like physicals
Common complaints
- Long wait times and inefficient check-in processes
- Billing and insurance-related issues, including unexpected charges or collection practices
- Perceived unprofessionalism or lack of empathy from some staff members and providers
- Occasional reports of misdiagnosis or failure to provide necessary prescriptions
In patients' words
"The employees there are the MOST DEDICATED & CARING people you will find ANYWHERE..."
— Patient Review, Baya Urgent Care"Their billing depart is ridiculous... 4 years after a visit I get a notice from [a collection agency]..."
— Customer Review, Express Care Urgent Care Centers (BBB)"I was taken aback by his obvious disinterest in being there and he was disgruntled at having to work."
— Patient Review, Mercy Medical Urgent CareMore clinics in Lake City
Mercy Medical Urgent Care | Urgent Care located in Lake City ...
Patients praise: Prompt and efficient service · Thorough and knowledgeable care from providers, particularly Jeral Carr.
Baya Urgent Care: Home
Patients praise: professional and caring staff and providers · efficient and quick service for many patients.
Women's care | HCA Florida Lake City Hospital
Patients praise: Individual gynecologists and surgeons highly rated by patients · Facility often described as clean and orderly.
Water's Edge Dermatology | Meet the Skin Care Experts
Patients praise: Knowledgeable medical staff and doctors · Thorough and explanatory care for patients.
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