Baya Urgent Care: Home
Hospital / Acute Care • Lake City, FL
Ratings by platform
- Birdeye: 4.6 out of 5 stars (790 reviews (aggregated across platforms))
- Solv: Not explicitly stated (thousands of ratings) (3,465 patients have shared ratings)
What patients say
Patients praise
- professional and caring staff and providers
- efficient and quick service for many patients
- clean facility
- cost-effective services such as physicals
- thorough care and helpful communication
Common complaints
- long wait times
- billing issues and overcharging concerns
- dismissive or unprofessional customer service interactions
- perceived lack of medical competence or failure to provide treatment/medication
- concerns regarding patient privacy after staff allegedly used personal information to contact reviewers
In patients' words
"The employees there are the MOST DEDICATED & CARING people you will find ANYWHERE..."
— Birdeye Review"Just left 5/1/17 and they double charged my card, not to mention overdrafted my account... Avoid this place by all means!!!"
— USCompanies Review"Arrived at 4:30 pm on a Tuesday... The middle aged white woman receptionist barked at me that the wait was two hours and they close at 7."
— MapQuest ReviewMore clinics in Lake City
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