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Mercy Medical Urgent Care | Urgent Care located in Lake City ... logo

Mercy Medical Urgent Care | Urgent Care located in Lake City ...

Hospital / Acute CareLake City, FL

★★★★★4.8/5473 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.8 out of 5 stars (473 reviews)

What patients say

Patients praise

  • Prompt and efficient service
  • Thorough and knowledgeable care from providers, particularly Jeral Carr
  • Friendly and helpful staff
  • Convenient access and flexibility for patients needing urgent or after-hours care

Common complaints

  • Reports of unprofessional, politically offensive, or insensitive behavior by staff members
  • Occasional patient dissatisfaction with treatment protocols or staff demeanor

In patients' words

"I am overjoyed with the amount of genuine care and concern that was shown by the team at Mercy Medical! When I called and told them that my daughter desperately needed to be seen a few minutes before closing, they willingly made sure she got the best care possible."

Birdeye User Review

"I had the worst experience at this clinic. I was seen today by their nurse practitioner. I was taken aback by his obvious disinterest in being there and he was disgruntled at having to work... He asked if I knew what was worse than having covid I said no he said someone who would vote for Trump. I was shocked."

Birdeye User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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