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Children's Clinic of SWLA

Pediatrics • Lake Charles, LA

★★★★☆3.9/510 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.9/5 (10 reviews)
  • Facebook: 94% recommend (362 reviews)
  • WebMD (1 review)

What patients say

Patients praise

  • Knowledgeable physicians, such as Dr. Charles Thompson
  • Exceptional customer service from some staff members, such as front desk receptionists
  • Broad high recommendation rate on social media platforms

Common complaints

  • Perceived rude or unfriendly behavior from nursing and front desk staff
  • Concerns regarding continuity of care and prescription refills
  • Perceived indifference or rudeness from specific physicians during appointments

In patients' words

"Ms. Jeanie @ the Front Desk - Reception provided exceptional customer service!"

— Birdeye review

"The older nurse is rude and today my granddaughter had the pleasure (not) of seeing Dr Kordish. He seemed insulted to have to see a patient and was rude when asked questions!"

— WebMD review

"Knowing what antidepressants can do when you suddenly stop, she did not help me or even care to help."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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