Board Certified Pediatrician | The Pediatric Center of SWLA
Pediatrics • Lake Charles, LA
Ratings by platform
- Promallu (aggregated data): 4.4/5 (115)
What patients say
Patients praise
- Professional, patient, and welcoming staff in some instances
- Convenience of being open 7 days a week
- Some providers are described as excellent, knowledgeable, and caring
- Accommodating environment and staff experiences reported by some patients
Common complaints
- Difficulties with front desk staff interactions, including perceived lack of listening and unprofessional attitudes
- Complaints regarding difficulty seeing the primary physician and instead seeing various providers
- Reports of feeling dismissed by medical staff regarding specific concerns like tongue/lip ties or ongoing health struggles
- Frustrations with administrative processes such as appointment availability and communication during technical issues
In patients' words
"The staff was professional, patient, and welcoming from start to finish... Dr. Alycia L Rogers was excellent, she took her time, explained everything thoroughly, and made sure my daughter was comfortable throughout the visit."
— Promallu Review"Doctor is never there. Literally only seen our daughters doctor 1 time. Every visit after that we had to see random nurse practitioners or doctors from other locations."
— LocalityBiz Review"Come here expecting they know about children, but took 2 pediatricians to figure out my daughter had a tongue and lip tie. We presented them with evidence as to why we thought so and they brushed us off."
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