MEET OUR PROVIDERS – HealthFirst Family
Pediatrics • Laconia, NH
Ratings by platform
- Birdeye: 3.2 out of 5 stars (40 reviews)
- Birdeye (Aggregate): 3.1 out of 5 stars (57 reviews)
- WebMD: Not explicitly rated overall (2 reviews total) (2 reviews)
What patients say
Patients praise
- Appreciation for empathetic, listening, and knowledgeable practitioners (e.g., specific nurse practitioners)
- Patients feeling comfortable and at ease during care visits
Common complaints
- Inconsistent provider turnover and lack of explanations for changes
- Reports of poor follow-up and communication regarding treatment plans
- Historical allegations regarding unprofessional staff behavior
In patients' words
"Victoria is empathetic, personable, listens without judgement. I can tell she truly cares about her patients and I always feel like my concerns are heard and validated."
— rater8 (Patient Review)"Since I became a patient over 10 years ago, I have had to endure five primary provider changes. No explanations given to the patients."
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