Concord Hospital Internal Medicine - Laconia
Internal Medicine • Laconia, NH
Ratings by platform
- Google/Birdeye aggregate for Concord Hospital - Laconia: 2.7/5 stars (139 reviews)
- NH Health Cost patient surveys: 6/10 (Patient Experience Score) (N/A)
- U.S. News & World Report: 3/5 (N/A (Patient Experience Score))
What patients say
Patients praise
- Some patients report friendly, compassionate care from specific staff and teams
- Praise for specific physicians and their bedside manner
- Efficient care experiences for some urgent or emergency situations
Common complaints
- Long wait times in the emergency department
- Concerns regarding billing practices and unnecessary tests
- Dissatisfaction with hospital management and physician turnover/departures
- Reports of poor communication and perceived lack of compassion from some staff
- Facility cleanliness and quietness issues
In patients' words
"Waited for 5 hours a nurse then came out an said the wait would be 9 hours an they have No Beds. Don’t understand why they are even open."
— Google Review via Birdeye"Concord hospital should be ashamed of themselves for letting a doctor with the knowledge and bedside manner of doctor Melcher leave. Concord hospital as literally torn the lakes region apart when it comes to health care."
— Google Review via Birdeye"The care I received from the ER staff, physicians in both the ER and on the floor was amazing."
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