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Egea Medical Weight Loss Center

Weight Management • Lackawanna, NY

Ratings by platform

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What patients say

Patients praise

  • Helpful, informative, and friendly staff in some instances
  • Appreciation for the level of care and professional, caring doctors/therapists in specific successful cases
  • Positive feedback on clinical communication regarding GLP-1 therapy, dosing instructions, and metabolic health focus

Common complaints

  • Inconsistent and misleading pricing practices
  • Lack of transparency regarding medication changes (e.g., switching patients to different drugs without consent)
  • Unprofessional customer service, including dismissive responses and staff hanging up on patients
  • Difficulties with scheduling appointments and reaching the clinic by phone
  • Issues with medication orders, insurance authorizations, and billing inconsistencies
  • Concerns that some programs are not truly medically supervised or are poorly/suspiciously run

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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