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Kaleida Health Weight Management Center

Weight Management • Lackawanna, NY

What patients say

Patients praise

  • High regard for the surgical skill and expertise of specific surgeons
  • Positive outcomes reported by bariatric surgery patients, including significant weight loss
  • Instances of highly attentive and compassionate care on specific hospital units
  • Comprehensive information and thorough preparation provided before surgery by some providers

Common complaints

  • Reports of rude, impatient, or unprofessional staff members in various departments
  • Concerns regarding communication issues and lack of responsiveness to patient needs
  • Experiences of long waits and administrative hurdles (e.g., billing, appointment scheduling)
  • Inconsistent quality of nursing care across different hospital units

In patients' words

"I liked Dr. Posner the minute i met him. He is kind and considerate... I woud rate him a 12 out of 10. I would reccomend Dr. Posner to anyone, even someone in my family."

— ObesityHelp user review

"The nursing staff were NOT attentive and seemed uncaring & rude... The 15th floor was like heaven!!! I was there for a complication one month post op and called it my 'Penthouse Suite' Ha ha. The nurses up there were KIND and attentive and helpful."

— ObesityHelp user review for Buffalo General Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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