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Kaleida Health Weight Management Center | Buffalo, NY

Weight ManagementLackawanna, NY

★★★☆☆3.4/5907 reviews across 3 platforms

Ratings by platform

  • Birdeye (Aggregate of Google reviews for corporate offices): 3.8 out of 5 stars (554 reviews)
  • Yelp (Kaleida Health aggregate): 2.5 out of 5 stars (297 reviews)
  • ObesityHelp (Buffalo General Bariatrics): 5.0 out of 5 stars (56 ratings)

What patients say

Patients praise

  • High regard for the surgical skill and expertise of specific surgeons
  • Positive outcomes reported by bariatric surgery patients, including significant weight loss
  • Instances of highly attentive and compassionate care on specific hospital units
  • Comprehensive information and thorough preparation provided before surgery by some providers

Common complaints

  • Reports of rude, impatient, or unprofessional staff members in various departments
  • Concerns regarding communication issues and lack of responsiveness to patient needs
  • Experiences of long waits and administrative hurdles (e.g., billing, appointment scheduling)
  • Inconsistent quality of nursing care across different hospital units

In patients' words

"I liked Dr. Posner the minute i met him. He is kind and considerate... I woud rate him a 12 out of 10. I would reccomend Dr. Posner to anyone, even someone in my family."

ObesityHelp user review

"The nursing staff were NOT attentive and seemed uncaring & rude... The 15th floor was like heaven!!! I was there for a complication one month post op and called it my 'Penthouse Suite' Ha ha. The nurses up there were KIND and attentive and helpful."

ObesityHelp user review for Buffalo General Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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