La Junta, CO: Family Medicine
Primary Care • La Junta, CO
Ratings by platform
- Birdeye (La Junta Clinic Valley-Wide Health Systems): 2.2/5 (93 reviews)
- Vitals (Dr. Richard K. Book, DO): 1.2/5 (243 ratings, 5 written reviews)
- WebMD (Dr. Vernice Ann Bautista): 3.0/5 (2 ratings)
What patients say
Patients praise
- Availability of specialized case management and support services (e.g., MAT)
- Access to comprehensive family medicine and pediatric care
- Some patients report individual providers as approachable and willing to explain treatments
- Bilingual (Spanish/English) services available in the community
Common complaints
- Rude or bitter office staff
- Inflexible office policies
- Concerns regarding billing practices and inconsistent charges
- Poor communication and bedside manner reported for some providers
In patients' words
"I'd maybe put a four if they kept a doctor longer than 3 months, reception is rude and bitter. Most doctors bedside manner is that of a corrections officer. Though they have amazing case manager, MAT help and a couple great therapists."
— Birdeye review (La Junta Clinic Valley-Wide Health Systems)"Frivolous billing and inflexible office staff. Charges will be inconsistent and unjustified. They have no respect or consideration of long standing patients who pay their bills."
— Vitals review (Dr. Richard K. Book, DO)More clinics in La Junta
La Junta Clinic
Patients praise: some staff members noted as caring and helpful · praise for specific case managers and therapists.
Physician Clinics
Patients praise: Caring and helpful individual staff members (specifically some receptionists) · Approachable and informative providers (in some instances).
LaJunta CO
Patients praise: Many providers, particularly in dentistry, receive high praise for being kind, caring, and professional · Patients report feeling treated like an old friend by some dental practitioners.
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