La Crosse, Wis., hospital and clinics - Mayo Clinic Health System
Emergency Care • La Crosse, WI
Ratings by platform
- CMS HCAHPS (Patient Experience Survey): 4 out of 5 stars (984 surveys analyzed)
What patients say
Patients praise
- Generally high patient recommendation rates (around 81-82%)
- Strong performance in hospital cleanliness compared to national averages
- Effective communication from nursing and medical staff reported by a large majority of patients
- Generally positive overall hospital ratings (often 4 out of 5 stars)
Common complaints
- Billing and administrative issues
- Inconsistent patient advocacy and communication experiences
- Concerns regarding night-time quietness in the hospital environment
In patients' words
"Billing is a nightmare here."
— Yelp reviewer"Binn showed the worst example of patient advocacy I've ever seen. It was the most uncomfortable experience with a Doctor I've ever had."
— Healthgrades reviewerMore clinics in La Crosse
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