Gundersen Lutheran Behavioral Health La Crosse
Behavioral Health • La Crosse, WI
Ratings by platform
- Rehabs.com / ProjectKnow.com / Alcohol.org: 3.6 out of 5 (based on 6 reviews) (6 reviews)
- Recovered.org: 4.2 out of 5 (Trustscore)
- Rehab.com: 4.4 out of 5 (8 reviews)
What patients say
Patients praise
- Highly praised, life-saving staff interactions for some patients
- Appreciation for the clinic's local convenience and soothing atmosphere in some programs
- Effective day treatment programs for some individuals
Common complaints
- Billing issues, including unexpected charges and difficulty with insurance processing
- Perceptions of the environment as sterile or impersonal
- Communication challenges, such as feeling left out of the patient's treatment process or difficulty scheduling/rescheduling appointments
- Concerns regarding wait times for behavioral health services in the La Crosse area
In patients' words
"Wonderful staff that saved my life."
— ProjectKnow.com / Alcohol.org / Best-rehabs.com"Billing me over $18,000 and sent to collections when they did not submitor to my insurance."
— ProjectKnow.com / Alcohol.org / Best-rehabs.com"My child was seeing a therapist here. We stopped going after 4 canceled appointments by the provider without an option or attempt to reschedule."
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