Kingston, PA
Psychology / behavioral health • Kingston, PA
Ratings by platform
- Birdeye (Geisinger ConvenientCare): 2.5 out of 5 stars (36 reviews)
- Solv (Ultra Care Urgent Care): 1.0 out of 5 stars
- Healthgrades (Dr. Jovan Adams): 4.5 out of 5 stars (13 reviews)
- Vitals (Dr. Arthur Mitchell): 4.3 out of 5 stars (36 ratings)
- Vitals (Dr. Joseph Szustak): 4.5 out of 5 stars
- Healthgrades (Dr. Richard Roth): 3.6 out of 5 stars (17 reviews)
- RateMDs (Dr. William P. Charlton): 3.4 out of 5 stars (3 reviews)
What patients say
Patients praise
- Attentive and thorough care from some physicians
- Friendly and welcoming nursing/phlebotomy staff at certain facilities
- Efficient and clean office environments at specific locations
- Clear and helpful communication from some providers
Common complaints
- Long wait times
- Difficulty scheduling appointments
- Complaints about perceived lack of compassion or poor communication from some providers and staff
- Dissatisfaction with medical advice or treatment outcomes in specific instances
- Issues with office staff professionalism
In patients' words
"Doctor Adams listened fully to everything we have going on and never once made me feel like I was being rushed"
— Healthgrades (Dr. Jovan Adams)"I always have a great and very quick experience here. One of my favorite places to get labs done."
— LocalityBiz (Geisinger Kingston)"Tonight was the second time I went to this Urgent Care and I'm still sadly disappointed."
— Birdeye (Geisinger ConvenientCare)"The doctor is very ignorant and arrogant. His assistant Tricia, should not be at the front of a quote unquote medical spa."
— Healthgrades (Dr. Richard Roth)"Refuses to see patients when they are sick, refuses to take the extra step to clear things with insurance...extremely ineffective and his office staff refuses to let you speak with him on the phone."
— Vitals (Dr. Joseph Szustak)More clinics in Kingston
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