Phoenix Physical Therapy (Kingston, PA)
Physical Therapy • Kingston, PA
Ratings by platform
- Birdeye: 4.9/5 (102)
What patients say
Patients praise
- Friendly, professional, and knowledgeable staff
- High levels of care, compassion, and motivation provided to patients
- Effective treatment resulting in improved strength, mobility, and recovery
- Clean and pleasant facility atmosphere
Common complaints
- Concerns regarding transparency of billing and lack of communication about out-of-pocket costs
- One patient felt the treatment plan was not personally supervised enough, perceiving it as routine exercises they could do at home
In patients' words
"The absolute worst part... is that no one mentioned to me how much I was being charged/billed each time I was coming in for a session until I received a link to a bill after 5 sessions... I am very unhappy with my experience here and the complete lack of informing me how much I was being charged."
— LocalityBiz review by Carly W."The staff is excellent and the physical therapist is very knowledgeable and helpful. The place is always clean and they always tell you the details of your insurance. I highly recommend Phoenix PT."
— Birdeye review"I cannot express how grateful I am to Michael, Mary, and Patti for their care, compassion, and encouragement during my time at Phoenix Physical Therapy. I felt welcome the first time walking through the door. Professional and thorough... I highly recommend Phoenix Physical Therapy."
— LocalityBiz review by Lora P.More clinics in Kingston
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