Northwell Health Primary Care at Plaza Rd, Kingston
Primary Care • Kingston, NY
Ratings by platform
- Nuvance Health/Northwell Find a Doctor (Practice Level): 4.8/5 based on 412 ratings (33 reviews)
- Dr. Scott J. Costley (Individual): 4.9/5 based on 223 ratings (12 reviews)
- WebMD (Dr. Lee Isabell): 4.5/5 based on 19 ratings (2 reviews)
What patients say
Patients praise
- Attentive and thorough providers
- Compassionate care and active listening
- Professional and friendly clinical staff
- Good communication about conditions and treatments
Common complaints
- Administrative incompetence regarding medical records and appointments
- Unprofessional and rude staff behavior
- Difficulty in rescheduling or managing appointments
In patients' words
"She talked to me like I was a person, and not just a patient. She was also very thorough and spent a lot of time with me. I've definitely found my new primary."
— Madelyn Smith, FNP Patient Review"Why not just tell me my paperwork was miss placed weeks ago instead of stringing me along! ... At this point I’d rather just deal with the hassle of changing insurance companies... than deal with the incompetence from this staff and office."
— Patient Complaint (Online Review)"I genuinely feel that Dr. Costley is the most attentive and thorough provider my family and I have ever had."
— Dr. Scott J. Costley Patient ReviewMore clinics in Kingston
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