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Optum Ophthalmology - Kingston - Lake Katrine, NY

Ophthalmology • Kingston, NY

★★★★★5.0/5343 reviews across 1 platform

Ratings by platform

  • Optum official provider page: 5.0/5 (343 reviews)

What patients say

Patients praise

  • Exceptional bedside manner and compassion
  • Thorough explanations of conditions and procedures
  • High level of clinical competence and professionalism
  • Gentle technique, particularly with injections
  • Long-term patient loyalty and trust

Common complaints

  • No specific negative themes or formal complaints identified in available public reviews.

In patients' words

"Dr Pappas is so gentle that I don’t realize at times that she had given injection... She is the best Dr I have ever had Beautiful professional courteous compassionate."

— Optum patient review for Dr. Alexandra Pappas

"Dr. Pandolfo actually explained the procedures, timelines, and options thoroughly and in detail. I got no sense at all that I was being rushed."

— Zocdoc patient review for Dr. Katie Pandolfo

"A long-term patient notes that Dr. Falk is a cut above the rest and has chosen her care for over a decade."

— Nextdoor page for Optum Ophthalmology Kingston

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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