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Kingston Family Health Center

Primary CareKingston, NY

★★☆☆☆2.3/596 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.3/5 stars (95 reviews)
  • WebMD: 1/5 stars (1 review)

What patients say

Patients praise

  • some patients report positive experiences with specific doctors and nurse practitioners
  • some staff members praised for being helpful

Common complaints

  • long wait times
  • poor administrative and customer service experience (difficulty making appointments, being hung up on)
  • concerns regarding medication management and medical practice quality
  • unprofessional staff conduct

In patients' words

"If I could’ve given them a zero or -00 I would’ve this is the worst. They are so bad. Don’t go to this place. Take me seriously. They do more damage."

Birdeye review for Kingston Family Health Center (NY)

"45 minutes on hold to make a simple appointment for a possible urgent care situation only to be hung up on as soon as I reached a person. For shame."

MapQuest/Yelp review for Kingston Family Health Center (NY)

"Great receptionists and caring doctors/assistants/nurses! I've been with them my whole life(25 years) and have never had a problem with them."

Yelp review for Kingston Family Health Team (Ontario)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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