Northwell Rehabilitation Network at Kingston
Physical Medicine and Rehabilitation • Kingston, NY
Ratings by platform
- Yelp: 4.0/5.0 (on Yelp for a representative STARS facility) (13 reviews)
What patients say
Patients praise
- Patients often value the expertise and skill of individual therapists.
- Some patients report positive outcomes in terms of improved mobility and recovery.
Common complaints
- General negative themes reported for Northwell-affiliated rehabilitation facilities include reports of understaffing, slow response times, communication gaps, and allegations of unprofessional behavior.
- A specific, serious legal complaint involving unauthorized videotaping was reported at a Northwell-affiliated STARS Rehabilitation facility in Great Neck, NY.
In patients' words
"The facility is repeatedly described as understaffed, with nurses and aides taking a long time to respond to call lights. Patients are reported to be left unattended..."
— Seniors.fyi summary of reviews for Stern Family Center for Rehabilitation"The lawsuit claims that unsuspecting patients, staff, and visitors were recorded without their consent, ultimately breaching their fundamental privacy rights."
— Third News report on class action lawsuit against Northwell/STARS RehabilitationMore clinics in Kingston
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