HealthAlliance Hospital Outpatient Therapy
Physical Medicine and Rehabilitation • Kingston, NY
Ratings by platform
- Birdeye: 2.8/5 stars (13 reviews)
- Rehab.com: 2.53/5 stars (175 reviews)
- Healthgrades: 46% patient recommendation rate (N/A)
What patients say
Patients praise
- Some staff members described as professional, kind, and compassionate
- Effective emergency care in specific instances
- Appreciation for clear communication and bedside manner from certain individual providers
- Successful treatment and rehabilitation experiences reported by some patients
Common complaints
- Long wait times, particularly in the emergency department
- Concerns regarding communication between staff and patients
- Reports of unprofessional or dismissive staff behavior
- Cleanliness and maintenance issues in facility areas
- Inconsistent quality of care reported across different departments
In patients' words
"I don't trust this place or the people that work here. They are one of the worst hospitals in the area... patients are neglected proper care."
— Rehab.com review"I cannot say enough about the excellent care that I received from every single member of your medical staff... You all made me feel safe, and assured me that I would get better."
— A Better Place review"Excellent care, once by ambulance once through Emergency Room, two different issues. staff in both instances. Three-day inpatient care and testing efficiently provided."
— MedicalRecords.com reviewMore clinics in Kingston
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