Kingston Physical Therapy & Sports Rehab | Hand Therapy
Physical Medicine and Rehabilitation • Kingston, NY
Ratings by platform
- Yelp: 3.5 / 5 (11 reviews)
- Loc8NearMe: not specified (31 ("More Comments(31)"))
- Birdeye (Hand Therapy Center): 4.0 / 5 (4 reviews)
What patients say
Patients praise
- Helpful, friendly, supportive staff
- High-quality or effective therapy leading to improved recovery
- Professional and caring therapists
- Helpful/efficient front desk and booking process
Common complaints
- Some patients report rude or unprofessional receptionist/phone interactions
- Unhealthy or uncomfortable facility conditions (outdated space, dark, no natural light)
- Scheduling/administrative issues (paperwork/appointment scheduling)
- Perceived overwork/limited hands-on time and busy waiting
- Lower ratings compared with some positive reviews (mixed overall sentiment)
In patients' words
""Excellent care, incredible and highly knowlodgable staff, warm, friendly, supportive, totally improved my condition. No frills, no nonsense.""
— Yelp review highlight for Kingston Physical Therapy & Sports Rehab PC""Pam, the receptionist has been really wonderful, caring,...""
— MapQuest/Yelp syndicated content snippet (Boiceville branch)""I was very taken back by how rude Pam was while also giving wrong information.""
— localitybiz.com review (recounting phone interaction with Pam)""It's a very depressing physical space outdated old equipment dark . Some of the receptionists are ' not very receptive ', cold and rigid.""
— MapQuest/Yelp syndicated content snippet (Leah K.)""This is an amazing practice, everyone who works here is so helpful... highlight Itzel for making the booking process so seamless.""
— Loc8NearMe (January 2026 review)More clinics in Kingston
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