Optima Medical
Primary Care • Kingman, AZ
Ratings by platform
- Promallu: 4.8/5 (716 reviews)
- Yelp (3 reviews)
What patients say
Patients praise
- Doctors take time to listen and provide thorough, concise care (e.g., Dr. Susan Ward described as listening rather than just hearing).
- Helpful, friendly front desk and comfortable facilities (e.g., spacious waiting room; coffee/tea and water).
- Professional and attentive care frequently highlighted by reviewers.
Common complaints
- Rude staff behavior reported during an imaging appointment (pacemaker-related concerns).
- Difficulties with medication refills and lack of response to pharmacy requests after doctor/practice changes.
In patients' words
"“This review is about the Carotid imaging… The lady that performed the Carotid imaging was very rude… I will not Return there.”"
— Promallu aggregated review text excerpt (Optima Medical - Kingman)"“The change in doctors forced by these corporate takeovers and changing practices has left me fighting to get my meds refilled because they don't respond to pharmacy requests…”"
— MapQuest listing excerpt referencing Optima Medical experiences (points to Yelp content)More clinics in Kingman
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