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Prima Medical Care

Primary Care • Kingman, AZ

What patients say

Patients praise

  • Good listening and time spent with patients
  • Thoroughness and proactive care / correct diagnosis
  • Friendly, welcoming staff / good bedside manner
  • Clear explanations of conditions and test results

Common complaints

  • Poor responsiveness (not returning calls)
  • Scheduling and wait-time problems; last-minute cancellations without help
  • Rude or dismissive behavior; lack of bedside manner/empathy
  • Administrative issues (refill denials without visits; communication/referrals/records problems)

In patients' words

"“Always running close to schedule. No long waiting. Asks questions, listens, and responds to the point.”"

— Healthgrades review excerpt for Dr. Jeffrey Carls

"“Dr. Tibbets always takes the time to listen to your concerns and helps you come up with a solution.”"

— Healthgrades review excerpt for Dr. Teresa Tibbetts

"“I don't need a nice person I need will not return phone calls… don't bother calling me.”"

— Healthgrades review excerpt for Dr. Essa Sidiqi

"“Improperly diagnosed my skin infection… She just wanted to run to the next patient…”"

— Vitals review excerpt for Dr. Tisha Schwartz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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