Physical Therapy Rehabilitation - Lower Keys Medical Center
Physical Therapy • Key West, FL
Ratings by platform
- Facebook: 72% recommend (360 reviews)
- Recovered.org (Behavioral Health Dept): 4.2/5
- U.S. News & World Report (patient experience): 85% (satisfaction score)
What patients say
Patients praise
- customized physical therapy treatment plans
- professionalism of individual caregivers and doctors
- availability of outpatient rehabilitation services
Common complaints
- frustration with administrative processes and billing
- concerns about staffing shortages and communication failures
- critique of corporate ownership/management by Community Health Systems (CHS)
- mixed patient survey ratings for hospital experience
In patients' words
"Healthcare works that way: Love your caregiver or doc; hate the bureaucratic swamp of billing, unanswered phones, staffing shortages, months of waiting and communication failures."
— Key West Island NewsMore clinics in Key West
PHYSICAL THERAPY AND REHABILITATION - Key West Orthopedics
Patients praise: Skilled medical outcomes, specifically regarding successful surgeries and physical recovery · Helpful and friendly office staff identified in some accounts.
Keys Dermatology
Patients praise: Staff and providers described as friendly and attentive by some patients · Clinical care perceived as thorough and knowledgeable by many patients.
Under the Palms Key West Med Spa
Patients praise: Professional and responsive staff · Compassionate and caring approach of the medical director (Dr. Ioana Carabin).
Key West Concierge Orthopedics - Dr. Jason Pirozzolo
Patients praise: caring and professional approach · effective communication and explanation of treatments.
Norris Healthcare Concierge - Primary Care Dr. John Norris Key ...
Patients praise: Physician is described as caring, thorough, intelligent, and knowledgeable · Patients appreciate the extra time and attention provided in the concierge practice model.
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