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Keys Medical Group - Orthopedics

OrthopedicsKey West, FL

★★★★☆3.7/528 reviews across 3 platforms

Ratings by platform

  • Vitals/Healthgrades: 4.2/5 (for Dr. Christopher Bensen, MD) (10 ratings)
  • Vitals: 3.5/5 (for Dr. David C. Perry, MD) (16 reviews)
  • Yelp/MapQuest: 3.0/5 (for Keys Medical Group) (2 reviews)

What patients say

Patients praise

  • some providers described as informative and professional by individual patients
  • praise for surgical outcomes for specific procedures

Common complaints

  • reports of rude or arrogant demeanor from providers
  • dissatisfaction with office staff and communication/responsiveness
  • complaints regarding billing and referral processes
  • difficulties in scheduling or receiving timely care

In patients' words

"Rude, arrogant and questionable skill set. Incompetent office staff who engage in unethical billing practices."

Vitals review for Dr. David C. Perry, MD

"Dr Lopez and his staff are great. I came in for a office procedure. No long wait, no mountain of paperwork."

Yelp review via MapQuest for Keys Medical Group

"Unprofessional and not in the patients best interest. I got anxiety knowing I would have to deal with the staff here."

Online review for Keys Medical Group

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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