OSF Saint Luke Medical Center
Emergency Medicine • Kewanee, IL
Ratings by platform
- Birdeye (reviews): 1.6/5 (7 reviews)
- Healthgrades
What patients say
Patients praise
- Some reviewers report friendly, helpful staff and relatively short waits
- Some praise for a specific doctor and her staff
- Institution states its emergency department is staffed 24 hours with trained emergency medicine personnel
Common complaints
- Low overall review rating and complaints about being told patients are not sick when they are
- Complaints about inadequate pain management and dismissive behavior
- Concerns raised about triage quality in an emergency setting
In patients' words
""OSF Saint Luke Medical Center : Emergency Room has a 1.6 star rating with 7 reviews.""
— Birdeye review summary""Worst ER.. They tell you youre not sick when you ARE. Acuse you of \"making it up\" because they dont want to deal with it.""
— Birdeye (OSF Saint Luke - Emergency Department)""The staff that checked me in was very friendly and helpful. I didn't have to wait very long to be called back.""
— Healthgrades""Dr. Harview and her staff are wonderful.""
— HealthgradesMore clinics in Kewanee
Ahearn & Associates Medical Center
Patients praise: compassionate and attentive care · friendly and professional staff.
Hammond-Henry Hospital Medical Group
Patients praise: compassionate and professional care reported by many patients · highly rated for patient satisfaction and recommendation rates compared to averages.
Ahearn & Associates Medical Center
Patients praise: Attentive and empathetic listening skills · Professional, thorough, and knowledgeable staff and providers.
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