OSF Saint Luke Medical Center Emergency Care
Emergency Medicine • Kewanee, IL
Ratings by platform
- Birdeye (reviews): 1.6 out of 5 (7 reviews)
- Birdeye (Emergency Department page): Not specified (7 reviews (page highlights))
- Healthgrades: Not specified in provided snippet (Not specified in provided snippet)
What patients say
Patients praise
- Some reviewers report friendly, helpful staff and relatively short waits
- Some praise for a specific doctor and her staff
- Institution states its emergency department is staffed 24 hours with trained emergency medicine personnel
Common complaints
- Low overall review rating and complaints about being told patients are not sick when they are
- Allegations of misdiagnosis/incorrect findings leading to worsening problems
- Complaints about inadequate pain management and dismissive behavior
- Concerns raised about triage quality in an emergency setting
In patients' words
""OSF Saint Luke Medical Center : Emergency Room has a 1.6 star rating with 7 reviews.""
— Birdeye review summary""Worst ER.. They tell you youre not sick when you ARE. Acuse you of \"making it up\" because they dont want to deal with it.""
— Birdeye (OSF Saint Luke - Emergency Department)""The staff that checked me in was very friendly and helpful. I didn't have to wait very long to be called back.""
— Healthgrades""Dr. Harview and her staff are wonderful.""
— Healthgrades""The OSF Saint Luke Medical Center Emergency Department is staffed 24 hours with doctors, nurses and staff specially trained in emergency medicine.""
— OSF Saint Luke Medical Center Emergency Care (OSF HealthCare)More clinics in Kewanee
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