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MultiCare Family Medicine - Kent

Family MedicineKent, WA

★★★★★4.8/50 reviews across 1 platforms

Ratings by platform

  • Vitals.com"}},{rating:{citations:,confidence:: Varies by provider (e.g., Dr. Minehan 4.8/5, Dr. Khait-Palant 4.4/5, Dr. Chang 3.7/5, Dr. Akusoba 2.8/5)"},reviewCount:{citations:,confidence:

What patients say

Patients praise

  • Highly praised for attentive, friendly, and compassionate staff
  • Many reports of efficient service and minimal wait times
  • Positive feedback regarding thoroughness of consultations
  • Convenience of digital tools like MyChart for scheduling
  • Some specific providers are highly recommended by patients for their bedside manner and expertise

Common complaints

  • Reports of poor communication regarding medication refills
  • Issues with administrative responsiveness and customer service at the front desk/laboratory
  • Occasional patient complaints about feeling unheard or rushed by specific providers
  • Perceived lack of support for specific health concerns

In patients' words

"Dr Chang is awesome. He takes excellent care and explains options with my care. I would recommend him without reservation."Source: ScoreDoc"},source:{citations:,confidence:"

"I really do not recommend this place or Dr. Mahal to anyone who wants to feel heard or receive quality medical care. This place is outdated, rushed, runs behind in scheduling, has horrific communication, and the medical care behind it all is bad..."Source: LocalityBiz"},source:{citations:,confidence:"

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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