UW Medicine Primary Care at Kent-Des Moines
Family Medicine • Kent, WA
Ratings by platform
- Birdeye (aggregating Google and Facebook): 3.3 out of 5 stars (Birdeye/aggregators) (119 reviews (Birdeye aggregate))
- Yelp via MapQuest: 3.0 stars (22 reviews)
What patients say
Patients praise
- Some long-term patients report positive experiences with specific doctors who have provided consistent care over many years
- Appreciation for the convenience of the location and hours for everyday maintenance needs
Common complaints
- Scheduling issues and administrative mistakes in call center or reception
- Perceived lack of thoroughness in care, with some patients describing it as a fast-paced "jiffy lube" style of healthcare
- Complaints about unprofessionalism and below-standard quality of care from some providers
- Difficulties related to insurance and payment policies
In patients' words
"Unprofessional. Too many scheduling issues every time I get rescheduled due to a mistake their call center or reception made!!! The doctors at this location are also below standards within service."
— Yelp/MapQuest Review"It honestly feels like the jiffy lube of healthcare, in and out as fast as possible, and you only matter when you are..."
— Yelp/MapQuest Review"I am definitely a fan of this location. Particularly DR. Matthew Blessing who has been caring for my now 8 year old since she was 2 weeks old."
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