Urgent Care & Walk-in Clinic in Kent, WA - AFC Urgent Care
Emergency Medicine • Kent, WA
Ratings by platform
- Solv Health: 4.4 out of 5 stars (88 patients)
- Local Guide World: 4.3 out of 5 stars (594 reviews)
- Yelp: 2.5 out of 5 stars (66 reviews)
What patients say
Patients praise
- Friendly and attentive medical staff (doctors, PAs, nurses)
- Efficient, quick, and prompt care reported by some patients
- Clean and organized facilities (mentioned in select positive reviews)
- Thorough explanations from providers
Common complaints
- Rude or unprofessional customer service at the front desk
- Long wait times or issues with appointment scheduling/systems
- Concerns regarding diagnostic accuracy or quality of medical care provided
- Disputes or confusion over insurance acceptance and billing
- General facility cleanliness issues
In patients' words
"The receptionist, nurse, & doctor were all very personable and professional; the doctor answered all my questions. I was in & out within 30 minutes."
— AFC Urgent Care Southcenter Website Testimonials"The person at the desk could not be more rude and unprofessional. I made an appointment online entered all my ins info just to be told when I got to the office they do not take my ins."
— Local Guide World (Patient Review)"She spent less than 1 minute in my room, refused to listen to me and rushed me out. Had I listened to her, Id be at home in pain and agony with a ruptured achilles and inability to walk."
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