Pulmonary Rehabilitation | Kennewick, WA - Trios Health
Pulmonology • Kennewick, WA
Ratings by platform
- CMS HCAHPS Patient Survey: 3 out of 5 stars (590 patient surveys)
- Better Business Bureau: Not rated/accredited (7 complaints filed)
What patients say
Patients praise
- Above-average performance in hospital cleanliness ratings
- Presence of critical care experienced nurses during sessions for safety
- Comprehensive pulmonary rehabilitation program covering chronic lung conditions
Common complaints
- Concerns regarding staff responsiveness and communication speed
- Lower than national average ratings for nurse and doctor communication
- Reports of waiting times and cleanliness issues at the hospital facility
- Failure to respond to complaints filed with the Better Business Bureau
In patients' words
"I had a doctor who was always too busy to help me. I went in repeatedly for the same symptoms gradually getting worse."
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