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Optometrist Eye Doctor in Kennewick, Washington

OptometryKennewick, WA

★★★★★4.8/52,054 reviews across 4 platforms

Ratings by platform

  • SL Christensen & Associates: 4.9 out of 5 stars (~1,200–1,500 reviews)
  • Grand Ridge Eye Clinic: 4.5 out of 5 stars (99 reviews)
  • Family Eye Care: 4.3 out of 5 stars (105 reviews)
  • Desert Valley Eye Care: 4.7 out of 5 stars (650 reviews)

What patients say

Patients praise

  • Friendly, professional, and attentive staff
  • Knowledgeable doctors who take time to explain exams, conditions, and procedures thoroughly
  • Efficient appointment scheduling and generally minimal wait times for exams
  • Welcoming environment suitable for both adults and children/families
  • High level of trust in the providers' clinical expertise

Common complaints

  • Confusion or issues regarding insurance coverage and billing policies
  • Complaints about product quality (defective glasses) and limited resolution/warranty options for eyewear replacements
  • Occasional long wait times for products like glasses to arrive from the lab and lack of notification regarding status updates
  • Employee-reported experiences of micromanagement and negative work environments at some clinics

In patients' words

"Excellent knowledgeable optometrist who dealt with a misprescribed pair from a different clinic. He was informative, pleasant, and solved the problem."

SL Christensen & Associates patient review

"I wasn't notified when the glasses came in and if I hadn't called to check on the status who knows how long I would have had to wait for a call. It did take 4 weeks to get them back from the lab."

Family Eye Care patient review

"You can spend $600 on a pair of prescription glasses that fall apart in your hands... if the glasses are defective they’ll provide you with a few hoaky in office repairs."

Grand Ridge Eye Clinic patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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