Neurosurgery Center | Tri-Cities, WA - Providence
Neurosurgery • Kennewick, WA
Ratings by platform
- Kadlec Spine Clinic: 4.7 out of 5 stars (1,508 ratings)
- Neurosurgery at Kadlec Neuroscience Center (Google): 4.5 out of 5 stars (8 ratings)
- Dr. Matthew Fewel (Healthgrades): 3.1 out of 5 stars (27 ratings)
What patients say
Patients praise
- High appreciation for surgical expertise and positive outcomes
- Professional and attentive bedside manner reported by many patients
- Clear and helpful explanations of procedures and treatment options
- High ratings for specific facilities like the Spine Clinic (4.7 stars)
Common complaints
- Difficulty reaching staff or scheduling appointments via phone
- Dissatisfaction with billing and financial assistance practices
- Reports of long wait times and impersonal care interactions
- Occasional concerns regarding treatment scope and case selection
In patients' words
"Neurosurgery team took great care of me. Staff and all the surgeons was very helpful and attentive. They answered all my calls..."
— Birdeye Review"Dr. Fewel has done 6 out of my 8 surgeries with excellent results. His knowledge and bedside manner are the best I have ever encountered."
— Healthgrades Review"NO one answers the phone for starters. They messed up a referral and you cannot get in touch with someone to get it resolved."
— Birdeye ReviewMore clinics in Kennewick
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