Internal Medicine | Kennewick, WA Internists - Trios Medical Group
Internal Medicine • Kennewick, WA
Ratings by platform
- CMS HCAHPS / Momentary Labs: 3 out of 5 stars (Hospital) / 2 out of 5 (Patient Experience) (590 surveys (Hospital-wide))
- Trios Medical Group website: Varies significantly by individual physician (ranging from 4.2 to 5.0) (Varies by provider)
What patients say
Patients praise
- Some specific internal medicine physicians receive high individual patient satisfaction ratings
- Positive feedback for certain doctors being caring and understanding
- Cleanliness of the facilities is rated as a strength in some reports
Common complaints
- Poor communication by front office staff regarding appointments
- Reports of cancelled appointments without proper notification
- General patient experience scores below national averages for hospital settings
- Lower than average ratings for nurse and doctor communication in hospital settings
- Lack of responsiveness to filed complaints by some accounts
In patients' words
"Showed up to our appointment for them to tell me they cancelled it the same day I made it... Staff is rude, and unhelpful."
— Trios Residency Clinic reviews"I had a doctor who was always too busy to help me. I went in repeatedly for the same symptoms gradually getting worse."
— BBB Business Profile reviews"I’m seeing dr Elizabeth Braller, she an amazing dr... I’m so happy that I have found a dr like her. She very understanding an over al a caring dr."
— Trios Residency Clinic reviewsMore clinics in Kennewick
Internal Medicine | Kennewick, WA Internists - Trios Health
Patients praise: Professional internal medicine staff availability · Range of specialized internal medicine services offered.
Cancer Care Center | Kennewick, WA Oncologists
Patients praise: High patient praise for oncology provider expertise, compassion, and communication (WebMD Dr. Ying Zhuo) · High satisfaction with an oncology specialist/provider, including feeling comfortable/trusting care and strong recommendations (Healthgrades Karen Dubois).
Neurosurgery | Kennewick, WA Neurosurgeons - Trios Medical Group
Patients praise: Doctor expertise and surgical skill praised by patients · Clear explanations and personalized approach.
Women's Health & Pregnancy Care | Tri-Cities Community Health
Patients praise: Helpful, friendly staff and good patient interactions (including clinicians talking with patients rather than at them) · Clean, comfortable clinic environment.
Kadlec Clinic - Richland Nephrology
Patients praise: Providers are knowledgeable and expert in their fields · Many patients appreciate thorough explanations and medical history reviews.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.