Deaconess Illinois Clinic
Surgery Clinics • Kaskaskia, IL
Ratings by platform
- Leapfrog Group (Deaconess Illinois Medical Center)
What patients say
Patients praise
- High patient satisfaction regarding doctor communication (noted specifically at hospital level)
- Friendly and efficient medical staff reported at some clinic locations
- Physicians described as attentive, knowledgeable, and respectful by satisfied patients
- Strong performance in hospital nurse-patient communication metrics
Common complaints
- Difficulty getting appointments or reaching staff by phone
- Rudeness of administrative or office staff
- Concerns regarding communication of test results and billing transparency
- Occasional reports of incorrect diagnosis or poor aftercare experiences
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