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Primary Care Physicians & Services - UW Health

Primary Care Clinics • Kaskaskia, IL

★★★★★4.7/5369 reviews across 2 platforms

Ratings by platform

  • Birdeye (for specific Rockford clinic): 4.7/5 (365 reviews)
  • Trustpilot: 2.5/5 (4 reviews)

What patients say

Patients praise

  • Some patients report compassionate and professional interactions with specific doctors
  • Instances of efficient, timely care experiences noted by some patients

Common complaints

  • Difficulty scheduling appointments and long wait times for specialty care
  • Concerns regarding communication with providers and nursing staff responsiveness
  • Some patients feel their individual medical needs are not fully addressed or heard

In patients' words

"Patient relations and quality of care have declined sharply in the past 6 years or so. No discussion of alternatives to medications. No concern for individual needs."

— Comparably customer review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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