Primary Care Physicians & Services - UW Health
Primary Care Clinics • Kaskaskia, IL
Ratings by platform
- Birdeye (for specific Rockford clinic): 4.7/5 stars (365 reviews)
- Trustpilot: 2.5/5 stars (4 reviews)
What patients say
Patients praise
- Some patients report compassionate and professional interactions with specific doctors
- Instances of efficient, timely care experiences noted by some patients
Common complaints
- Difficulty scheduling appointments and long wait times for specialty care
- Concerns regarding communication with providers and nursing staff responsiveness
- Some patients feel their individual medical needs are not fully addressed or heard
In patients' words
"Patient relations and quality of care have declined sharply in the past 6 years or so. No discussion of alternatives to medications. No concern for individual needs."
— Comparably customer review"I was in the hospital for two weeks, and I got pretty well taken care of but once I got out of the hospital I had a really nice doctor... but unfortunately she retired and I got a new doctor who could have cared less about me, no compassion what so ever..."
— Better Business Bureau patient reviewMore clinics in Kaskaskia
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