9th St Clinic Plastic Surgery | UW Health
Surgery Clinics • Kaskaskia, IL
Ratings by platform
- Birdeye (for 9th St Clinic General Surgery): 4.8/5 (24 reviews)
- Trustpilot (for UW Health): 2.5-2.8/5 (Very limited sample size)
What patients say
Patients praise
- Professional and efficient care for some patients
- Thoroughly explained procedures and answered questions
- Successful outcomes for minor surgical procedures
Common complaints
- Issues with administrative staff and front desk communication
- Difficulty scheduling appointments and obtaining referrals
- Concerns regarding insurance authorization and billing processes
- Mixed feedback on physician bedside manner and empathy
- Delays in receiving medical reports or results
In patients' words
"They have treated me so well.! They took a hernia away from my belly button and now I am recovering and everything went so good.!"
— Birdeye Review"We were referred to an out-of-network provider, and the office refused to submit the necessary insurance authorization paperwork."
— Birdeye Review"I have never been treated like the way the front desk treated me that women is a EVIL MONSTER."
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