Deaconess Illinois Medical Center
General Medical and Surgical Hospitals • Kaskaskia, IL
Ratings by platform
- General aggregate review platforms: 1/5 stars (Multiple individual reviews mentioned)
- LocalityBiz: Varies from 1 to 5 stars depending on the specific provider/office experience (Multiple reviews for Deaconess Illinois Clinic (Medical Plaza))
What patients say
Patients praise
- Some patients report attentive, understanding, and respectful interactions with specific physicians and staff
- Positive experiences with efficient and friendly clinic environments
Common complaints
- Complaints regarding billing errors and difficulty resolving them with the billing department
- Reports of rude, uninformative, or dismissive staff and physicians
- Concerns about medical accuracy and diagnostic follow-up
In patients' words
"Billing Dept sucks badly!! I would advise everyone who walks into a Deaconess facility, to review every bill that you receive because they cannot get anything correct."
— Patient review on aggregate site"Dr Brinkley specifically has restored my faith in doctors. I have a lot of anxiety surrounding Dr visits and feel none of that with her. She is extremely attentive, understanding, on top of her workload and quite simply she makes me feel important as a patient."
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