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Hawaii Pacific Health Kauai Medical Clinic - Kapaa Clinic

Primary Care • Kapaa, HI

★★★★★4.8/591 reviews across 1 platform

Ratings by platform

  • Hawaii Pacific Health (provider profile for Bernice Yap, MD at Kapaa Clinic): 4.8/5 (91 reviews)

What patients say

Patients praise

  • Caring, professional clinicians who take time to explain and listen
  • Positive remarks about doctors (e.g., Dr. Pena / Dr. Yap) and staff professionalism/kindness
  • Newer/beautiful clinic space and adequate front-desk support

Common complaints

  • Difficulty getting appointments or needing to see a different provider because of physician changes
  • Doctor/nurse practitioner turnover causing disappointment/discomfort

In patients' words

""I've been here several times at their new location... I called recently wanting to make an appointment but was told since my personal physician moved to Koloa, I needed to see him there.""

— MapQuest page embedding Yelp reviews for Kauai Medical Clinic - Kapaa

""There seems to be quite a high turnover for doctors here... It's disappointing and disconcerting...""

— MapQuest page embedding Yelp reviews for Kauai Medical Clinic - Kapaa

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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