Hawaii Pacific Health Kauai Medical Clinic - Kapaa Clinic
Primary Care • Kapaa, HI
Ratings by platform
- Yelp (Kauai Medical Clinic – Kapaa): 4.5/5 (approx.) (3 reviews (MapQuest snippet; Yelp shows updated listing))
- Hawaii Pacific Health (provider profile for Bernice Yap, MD at Kapaa Clinic): 4.8/5 (91 ratings, 33 comments (provider page))
- Vitals (Kauai Medical Clinic Kapaa): no overall practice rating shown; individual provider scores listed (e.g., 4.3, 3.3) (not provided ("Be first to leave a review"))
What patients say
Patients praise
- Caring, professional clinicians who take time to explain and listen
- Positive remarks about doctors (e.g., Dr. Pena / Dr. Yap) and staff professionalism/kindness
- Newer/beautiful clinic space and adequate front-desk support
Common complaints
- Difficulty getting appointments or needing to see a different provider because of physician changes
- Doctor/nurse practitioner turnover causing disappointment/discomfort
In patients' words
""I love Dr. Pena. She's thorough and has time for you, instead of treating you as your medical file.""
— Yelp – Kauai Medical Clinic - Kapaa (Updated July 2026)""I've been here several times at their new location... I called recently wanting to make an appointment but was told since my personal physician moved to Koloa, I needed to see him there.""
— MapQuest page embedding Yelp reviews for Kauai Medical Clinic - Kapaa""There seems to be quite a high turnover for doctors here... It's disappointing and disconcerting...""
— MapQuest page embedding Yelp reviews for Kauai Medical Clinic - Kapaa""Dr Yap is a very professional and caring Doctor. Grateful to be her patient.""
— Hawaii Pacific Health – Bernice Yap, MD (Kapaa Clinic) reviews/ratings snippet""I felt heard - Dr Yap took the time to familiarize herself with my medical history and listen to any and all questions/concerns I had.""
— Hawaii Pacific Health – Bernice Yap, MD (Kapaa Clinic) reviews/ratings snippetMore clinics in Kapaa
The Clinic at Kapaa - HHSC Kauai Region
Patients praise: Compassionate and attentive staff and providers · Thorough medical care and communication.
Physician Directory - Please Contact Your Physician Directly
Patients praise: Compassionate, patient, and good listening skills reported by some providers · Thorough and detailed explanations of care plans.
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